Phone market research

Market research you can trust.

We are the T&S KOMPLEX team. We run telephone surveys, measure customer satisfaction and give you clear, data-backed answers for better decisions.

What we do for you

From data collection to clear reporting — the whole study in one place.

Telephone surveys (CATI)

Representative surveys run by trained interviewers with computer assistance for accurate, fast data collection.

Customer satisfaction

Find out what your customers really think. We measure satisfaction, loyalty and uncover room to improve.

Market & brand research

Understand your market, competitors and how your brand is perceived — a basis for marketing and strategy.

Data collection & analysis

Structured data collection, clear evaluation and easy-to-read reports with recommendations.

How we work

A clear path from brief to results.

  1. 1

    Brief & methodology

    Together we define the goal, target group and questions.

  2. 2

    Data collection

    Our interviewers place the calls and record answers in real time.

  3. 3

    Analysis

    We process, clean and analyse the data using the agreed methodology.

  4. 4

    Report & recommendations

    You get clear outputs and concrete recommendations for your decisions.

Why T&S KOMPLEX

A reliable partner for quality research.

Data protection (GDPR)

We process personal data in line with GDPR and applicable law.

Proven methodology

Representative samples and a transparent process for trustworthy results.

Fast, clear outputs

Reports you understand and can act on right away.

Contact us

Contact us

Send us a message and we'll get back to you. No pressure.

  • T&S KOMPLEX s. r. o.
  • Mäsiarska 32, 040 01 Košice

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Telephone market research and data collection.

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